Fit verification for enterprise retail and last-mile delivery

Know it fits before it ships.

LiftWise checks a big item against the customer's real doorway and room, from an iPhone scan, at checkout or before dispatch. The verdict comes with the measurement and the fix.

Runs on the phones your customers and crews already carry. No hardware.

Checked against their homeFits ✓
Oak armoire
72 × 24 × 84 in
Won't fit · 30″ hall door
Three-seat sofa
88 × 38 × 34 in
Fits · 4″ to spare
French-door refrigerator
36 × 33 × 70 in
Disassemble · doors off
75″ television
66 × 3 × 38 in
Tight · turn on the stairs
Six-drawer dresser
60 × 20 × 34 in
Fits · upstairs bedroom
Their home · scanned once · stays on their phone

The cost of not knowing

Furniture comes back more than almost anything sold online: about 22.7% of orders, against a 19.3% average across categories, according to NRF and Happy Returns data. A big-and-bulky failure also costs a multiple of a parcel's: a two-person crew's round trip, a truck slot that could have carried a completed order, and an item that rarely resells as new. LiftWise moves the fit question from the doorstep to the checkout.

How it plugs in

Three ways in. The LiftWise app is here today; the SDK and the API are built with the first pilot partner, against their catalog and order flow.

WhereHowWhat comes back
TodayThe LiftWise app. The customer, an associate or the crew scans the room and checks the item.The verdict and the delivery on the phone; a one-pager for the order.
Product pageSDK in your iOS app pilot. The shopper scans the room once.A fit verdict before they buy.
Checkout or order entryAPI call pilot with the SKU's dimensions and a scan reference.Verdict and remedy attached to the order.
DispatchAPI pilot on orders flagged by size.Crew size, disassembly and the route, on one page.

How it works

Four steps, one phone, about two minutes from the front door to a verdict a crew can act on.

A room being scanned on an iPhone, the walls and doors outlined as the phone moves
01 · Scan

Scan

A LiDAR scan from an iPhone captures the room, its doors and the furniture in it, in about a minute.

Your catalogDimensions ✓
Three-seat sofa
88 × 38 × 34 in · legs off
Oak armoire
72 × 24 × 84 in · one piece
French-door refrigerator
36 × 33 × 70 in · doors off
02 · Match

Match

The item's real dimensions come straight from your catalog, including how it comes apart.

TightFits through the 30″ doorway with 1″ to spare.

Take the door off its hinges for about 1-1/2″ more. 2 people.

Won't fitWon't turn into this living room with the console in place.

Move the console and it has its own spot.

03 · Verdict

Verdict

Fits, Tight, Disassemble or Won't fit, with the measurement and the remedy.

FitsTightDisassembleWon't fit
A scanned home shown as a dollhouse: rooms, doors, stairs and furniture
04 · Deliver

Deliver

The route through the room, the turn at the door, the spot it lands.

Built to pass a vendor review

Room geometry only

A scan captures the room's shape, not the people in it: walls, doors, openings and where the furniture stands. It stays on the phone until the owner deletes it; nothing is sent to LiftWise.

No customer identity required

Verdicts attach to your order ID, not to a person.

Nothing to host

Scans stay on the phone, protected by iOS device encryption. A pilot's API is scoped with the partner, hosting and encryption included, before any order data moves.

IP

U.S. patent application published (US 2026/0235410 A1), covering the spatial-fit and placement engine.

Where it's proven

Shipped in home medical delivery, where a bed that won't make the turn means a patient waits. Now opening enterprise pilots in retail and last-mile delivery.

FitsFits through the 30″ doorway with 4-7/8″ to spare

A live scan on an iPhone, start to verdict, in one take: the scan becomes a floor plan, the plan becomes the room, and the room gets its delivery through the real doorway.

Whole-home, multi-room routing: coming next.

Pilot it on one category

Pick your hardest-to-deliver category. We'll run the checks on real orders and measure what changes.

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